Welcome to Johnjella, where your shopping experience is our top priority. We aim to provide transparency and convenience in every aspect of your purchase. From understanding the total payment breakdown to selecting the preferred payment method, we strive to make your transaction seamless and straight forward.

1. Total payment with invoice

The total cost of payment on Johnjella includes:

  • Item Price: The item’s price is listed next to the item.
  • Shipping Fee: Shipping charges will be calculated based on your destination at checkout when you enter your address. Fees are described in our Shipping Policy. We do not charge tax on any country or item.

You do not have to pay sales tax or customs duty for any item or country when you shop on this website.

***Additional fees: There are no additional fees: account registration, sales tax, restocking fees or return shipping fees are all free. You only have to pay the amounts stated on the invoice when paying for your purchase to receive the order you have placed.

2. Accepted payment methods:

Johnjella offers 2 payment options for customers:

Pay via Paypal account

Pay via Debit/Credit Card: We accept MasterCard, Visa and Discover cards.

Read more about our Payment Methods.

3. When will the customer receive the refund?

We will issue a refund for an order canceled by us or by the buyer within 24 hours of purchase. After 24 hours, the order cannot be cancelled (Modify/Cancel Order). We accept refunds for items returned in accordance with our Return/Exchange & Refund Policy.

Our transparent payment process ensures that you are fully informed about the costs involved, and our flexible refund policy reflects our commitment to customer satisfaction.

Should you have any further inquiries or require assistance regarding our Billing Terms & Conditions, please do not hesitate to reach out to us at [email protected].